FAQs

VinaCapital Foundation is a USA-registered 501(c)(3) organization, which means we are exempt from US federal income tax. 501(c)(3) is the portion of the US Internal Revenue Code that allows for federal tax exemption of nonprofit organizations, specifically those that are considered public charities, private foundations or private operating foundations. It is regulated and administered by the US Department of Treasury through the Internal Revenue Service. This means that your donations to us are tax-deductible in the US, which we will issue a Receipt for you to account for it.

Founded in 2006, VCF’s mission is to create healthcare and education solutions to transform the lives of underserved and marginalized children and women in Vietnam. The work of VCF touches the lives of millions of Vietnamese in 63 provinces every year. We invest in 3 main areas: - Grassroots medical programs: Heartbeat Vietnam, which funds children’s heart surgeries, including pre- and post-operative care; Rural Outreach Clinics, which provides free health examination for children in remote areas; and grassroots assistance with psychosocial activities for children and their parents. - Healthcare capacity building programs: Survive to Thrive/ Critical Response, which provides training and equipment for emergency and neonatal care in rural hospitals; Clean Water installs filtration systems to provide potable water for underserved communities; National Emergencies, which organizes and implements disaster and pandemic relief. - Education program: Brighter Path educates and transforms ethnic minority female students with scholarships, mentoring and life-changing Girls’ Clubs so they become agents of change in their rural communities. VCF’s vision is a thriving Vietnam where all children and women are healthy, educated and empowered to benefit from economic growth and contribute to improvements in their communities. Across every program runs deep commitments to children’s and women’s rights, gender equality, improved nutrition, environmental protection and poverty reduction.

The VinaCapital Foundation’s tax number in Vietnam is 0310 516 524. The VinaCapital Foundation’s EIN (Federal Employer Identification Number for the United States Internal Revenue Service) is 20-8986703.

Mr. Don Lam - VinaCapital Group’s Co-Founder and CEO, co-founded VCF with startup funds and VinaCapital matched all donations for the first two years. Since then, it has remained VCF’s largest donor with a generous annual donation for overhead costs. Mr. Don Lam is VinaCapital Foundation’s Chairman of the Board.

100% of your donations go directly to support our beneficiaries. We are transparent in receiving and spending all of our donations. Our overhead costs are donated by VinaCapital Group, so that 100% of the donations we receive are used to support disadvantaged children and women in Vietnam. For the past 15 years, VinaCapital Foundation has maintained and ensured our transparency by providing tax returns, audit reports, and annual reports with details of our program achievements and financial status. We are annually audited by international audit firms. We also have earned the Platinum Seal of Transparency for three years in a row (2019 - 2021), the highest level of recognition offered by the nonprofit analyst GuideStar, an organization that assesses and reports on the efficacy and transparency of US-based nonprofit organizations.

Please find our Audit Reports and Annual Reports on our Impacts & Reports page.

Please visit our Donate Now page (hyperlink) to explore ways you can give and support our work. Not only you can contribute cash donations through bank transfer, Vietnamese electronic wallets, credit cards and Paypal (for those who are outside of Vietnam), but you can also join us through volunteering or creating your own campaigns to fundraise with us on the website. After receiving your donation, VinaCapital Foundation will contact you via phone or email (which is why leaving us your information is very important) to send you a Receipt to confirm the contribution. If your gift has helped Heartbeat Vietnam save at least 01 child with congenital heart defects, organize an Outreach Clinic, provide medical equipment or clean water systems through Capacity Building programs… , our program team will provide you with further detailed information on the beneficiaries and impact report.

At VCF we create and implement grassroots and large-scale projects that have long-term benefits to disadvantaged children and women in Vietnam. Children are the country’s future, and we want to ensure that they have the best possible start in life in terms of health and development. VCF provides regular reports and evaluations to our donors so they can see exactly how their donation is helping to change lives. Reading about our work is not only one way to experience it; we also strongly encourage our donors to visit our projects and meet our beneficiaries. For those who are unable to come to Vietnam to see our work first-hand, we will do our utmost to bring Vietnam to you through our website. We encourage you to get to know our beneficiaries, staff, volunteers and your fellow donors as you read and hear their stories. For those who are in Vietnam, we also build trust by involving our donors in the program work they support. That way they see first-hand how effectively their donations are being deployed.

We encourage individuals, student groups and organizations to start their own campaigns to raise funds for our programs, whether online or offline. Please visit our Fundraise for Us (hyperlink) page to see step-by-step instructions to implement campaigns in real life or on our website. The VCF team is always willing to support you on the fundraising journey.

Please find out in our Corporate Gifts page (hyperlink) how your business and staff can support us to save children's lives, improve their families' futures, empower disadvantaged ethnic minority women to get their education and build medical capacity across Vietnam. For more information on collaboration, please contact: Miss Chau Than - Development Manager Email: chau.than@vinacapitalfoundation.org Phone number: +84 932 767 875

For partnership inquiries, please email your request to: info@vinacapitalfoundation.org or leave us a message in the Contact page (hyperlink). We will get back to you as soon as possible.

Please visit our Take Action/Become a Volunteer (hyperlink) page to see how you can contribute to our work as an intern/ volunteer and email your profile to: volunteer@vinacapitalfoundation.org so we can get in touch. Kindly note that VCF only offers unpaid internships/volunteer opportunities, and remote positions are welcomed.

We always welcome passionate individuals to join become a part of our family. Vacancies will be posted on our social media (Facebook and LinkedIn - hyperlink), recruitment channels and website when available, so stay updated!

We are saddened to see you go but you can update your choice directly from any of our emails or in your profile settings. Unsubscribe via Email: 1. At the end of each email, there is an option that says "Unsubscribe". 2. Once selected, you will be brought to a webpage that allows you to choose the types of email communications that you'd like to receive from us. If you'd like to receive absolutely no communication, please make sure that all options are shown as a grey "OFF" or select “unsubscribe from all” at the bottom left of the page. Unsubscribe from your account on VCF website: 1. Log in to your account on VCF website. 2. Select the "Account Settings" option located in the drop-down under the My Profile menu. 3. Select the "Change" option that's underneath the "Notification Preferences" section. 4. Once selected, you will be brought to a webpage that allows you to choose the types of email communications that you'd like to receive from us. If you'd like to receive absolutely no communication, please make sure that all options are shown as a grey "OFF" or select “unsubscribe from all” at the bottom left of the page. 5. Select "Save changes" and you're all done.

A recurring donation means that your generous donation will then be automatically deducted starting on the date that you've signed up and will occur every month on the same day. Please visit our Donate page via Paypal (hyperlink) and log in to edit your recurring donation. You can edit the date of the automatic deduction, your giving amount, and your payment option at any time through your account settings.

We consider (in its absolute discretion) a refund if the donation was made accidentally or in some other extremely unusual circumstance if VinaCapital Foundation receives a written request. If for any reason you would like a refund for your donation, we will process the refund, using the original method of payment. It may take up to 10 business days (depending on your bank or platform) for a refund to appear on your account.

You can contact us by calling our office at +8428 3827 8787, email us at info@vinacapitalfoundation.org, chat with our Facebook account by clicking the social media icon on the right side of the screen, or leave us a message on our Contact page (hyperlink). We’re happy to help!